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A Breakdown Of What's Included With Both Our Virtual Office & Call Answering Services

From prestigious virtual office addresses to professional call answering services, explore how our tailored solutions can streamline your operations, enhance your brand image, and keep your business running smoothly.
Virtual Office Address Features

Explore What's Included In Each Our Virtual Office Address Categories

From Bronze to Diamond, discover how our tailored virtual address options reflect your business’s needs and ambitions.

Virtual HQ Bronze

The mail doesn’t complain despite no view.
A physical location
Receives & handles mail/parcels
Business centre manager
For marketing purposes (web/socials)
ASIC registration
LOCATIONS SUMMARY
For Caitlin, who’s juggling work-from-home life and a growing business, Bronze offers the ideal solution. She doesn’t need a physical office, but Bronze gives her a professional business presence. With privacy, credibility, and flexibility, Caitlin can keep her home address private while still looking polished and trustworthy. ASIC-compliant and more professional than a PO Box, Bronze helps Caitlin receive mail and maintain her business imageβ€”all for minimal cost

Virtual HQ Silver

Where professionalism meets practicality.
A physical location
Receives & handles mail/parcels
Business centre manager
For marketing purposes (web/socials)
ASIC registration
Meetings rooms
LOCATIONS SUMMARY
For Olly, running a business from home, Silver provides not just a virtual address, but the opportunity to meet clients in professional, well-equipped meeting rooms. Olly values the privacy and credibility Silver offers, allowing him to project a polished image without needing a full-time office. From secure mail handling to having a space for important face-to-face meetings, Silver ensures Olly’s business looks established and professional, all at a reasonable cost.

Virtual HQ Gold

First impressions count.
All of silver
Reception desk with staff to greet/serve clients
Dedicated co-working
Expansive (e.g. whole floor/s)
Private offices
Multi-functional space (e.g. kitchen breakout space, lounge area)
LOCATIONS SUMMARY
For Allie, Gold offers everything a business needs: a prestigious virtual address for receiving mail, ASIC registration, and marketing purposes, along with flexible access to meeting rooms and private offices. The reception desk staff greet clients when required, adding a professional touch. With expansive co-working spaces, breakout areas, and a polished, high-end environment, Gold ensures Allie’s business runs smoothly and maintains a sharp, credible image.

Virtual HQ Diamond

Where every detail is crafted for excellence.
All of Gold
WOW factor
Luxury fit out
Onsite cafΓ©/barista/bar
A grade building
LOCATIONS SUMMARY
For someone like Jono, who seeks an impressive business presence, Diamond offers the luxury and sophistication of a first-class office, but at the price of a virtual address. With opulent meeting rooms and modern, five-star facilities available on an ad-hoc basis, Jono enjoys all the prestige without the commitment of full-time space.
BRONZE

Virtual HQ Bronze

The mail doesn’t complain despite no view.
A physical location
Business centre manager
ASIC registration
Receives & handles mail/parcels
For marketing purposes (web/socials)
LOCATIONS SUMMARY
For Caitlin, who’s juggling work-from-home life and a growing business, Bronze offers the ideal solution. She doesn’t need a physical office, but Bronze gives her a professional business presence. With privacy, credibility, and flexibility, Caitlin can keep her home address private while still looking polished and trustworthy. ASIC-compliant and more professional than a PO Box, Bronze helps Caitlin receive mail and maintain her business imageβ€”all for minimal cost
SILVER

Virtual HQ Silver

Where professionalism meets practicality.
A physical location
Business centre manager
ASIC registration
Receives & handles mail/parcels
For marketing purposes (web/socials)
Meetings rooms
LOCATIONS SUMMARY
For Olly, running a business from home, Silver provides not just a virtual address, but the opportunity to meet clients in professional, well-equipped meeting rooms. Olly values the privacy and credibility Silver offers, allowing him to project a polished image without needing a full-time office. From secure mail handling to having a space for important face-to-face meetings, Silver ensures Olly’s business looks established and professional, all at a reasonable cost.
GOLD

Virtual HQ Gold

First impressions count.
All of silver
Dedicated co-working
Private offices
Reception desk with staff to greet/serve clients
Expansive (e.g. whole floor/s)
Multi-functional space (e.g. kitchen breakout space, lounge area)
LOCATIONS SUMMARY
For Allie, Gold offers everything a business needs: a prestigious virtual address for receiving mail, ASIC registration, and marketing purposes, along with flexible access to meeting rooms and private offices. The reception desk staff greet clients when required, adding a professional touch. With expansive co-working spaces, breakout areas, and a polished, high-end environment, Gold ensures Allie’s business runs smoothly and maintains a sharp, credible image.
DIAMOND

Virtual HQ Diamond

Where every detail is crafted for excellence.
All of Gold
Luxury fit out
A grade building
WOW factor
Onsite cafΓ©/barista/bar
LOCATIONS SUMMARY
For someone like Jono, who seeks an impressive business presence, Diamond offers the luxury and sophistication of a first-class office, but at the price of a virtual address. With opulent meeting rooms and modern, five-star facilities available on an ad-hoc basis, Jono enjoys all the prestige without the commitment of full-time space.
Answering Service Features

Explore What Is Included Within Each Of Our Answering Solutions

Whether you handle one call a day or a thousand, our live telephone answering services are designed to adapt to your business needs seamlessly

Message Express

Simple, effective and fast, MessageExpress is a 24/7 message service managed through the online portal or the app, and includes a local number. 1300 numbers and 1800 numbers are also available.

Your virtual receptionist will relay the name of the caller, their number, reason for the call and the message to you via email and/or SMS for every one of your calls, instantly.
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Virtual Receptionist

All the features of MessageExpress, where your messages can be sent to you via email and/or SMS but with the added ability to warm transfer the call in-person – introducing the caller as it happens and answering frequently asked questions, just like an inhouse receptionist. Virtual Receptionist is our most popular package, coming with the added functionality of receptionists able to answer key business questions, and the ability to set a weekly schedule of how you’d prefer your calls to be answered.
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MyAssistant / MyDiary

Including both MessageExpress and Virtual Receptionist functionality, MyAssistant takes the virtual phone service features further with more detailed scripted questions and responses, online custom forms completion and sales-order processing. Our MyDiary option offers a completely customised appointment and diary management service, in essence a new team member at a fraction of the cost.
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FEATURES
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Live Australian Receptionists
7 Day Free Trial
Local number included
24 x 7 Service
Customised greetings
Email messages
Text messages
Additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)
Additional contacts / team members / departments
Individual message settings and status for each contact
Instantly update call handling settings
Online Client Portal
Mobile App – iPhone & Android
Tailored Plan
Change plans at any time
Month to month, no long-term contracts, cancel anytime
Message details – name, number, reason for call
Warm Call Transfer
Cold Call Transfer
Ask more questions about your caller
Provide basic company information
Scripted Questions and Responses
Online Custom Forms Completed
Appointment Bookings / Diary Management
Bespoke Service
Live Australian Receptionists
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MESSAGE EXPRESS
7 Day Free Trial
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Local Number Included
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
24 x 7 Service
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Customised greetings
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Email messages
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Text messages
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Additional contacts / team members / departments
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Individual message settings and status for each contact
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Instantly update call handling settings
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Online Client Portal
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Mobile App – iPhone & Android
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Tailored Plan
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Change plans at any time
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Month to month, no long-term contracts, cancel anytime
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Message details – name, number, reason for call
MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Warm Call Transfer
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Cold Call Transfer
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Ask more questions about your caller
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Provide basic company information
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY
Scripted Questions and Responses
MY ASSISTANT / MY DIARY
Online Custom Forms Completed
MY ASSISTANT / MY DIARY
Appointment Bookings / Diary Management
MY ASSISTANT / MY DIARY
Bespoke Service
MY ASSISTANT / MY DIARY
COMPARE FEATURES
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CALL US NOW 1300 885 830
features

Explore Our Automated Answering Solutions

Voicemail to Email

Especially useful to keep track of call information going to a recognised Virtual Headquarters Australian phone number, Voicemail to Email works by you setting the greeting callers will hear when they call, when a caller leaves a message, our automated system instantly sends the message to you via email or sms.
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Call Divert

You can instantly be allocated a 1300 number, 1800 number or a local number anywhere in Australia which can be set up to divert your calls to any landing number of your choice - such as your landline, mobile or international number.
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FEATURES
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Local number included
Expand nationally or regionally instantly with additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)
24 x 7 Service
Instantly update call handling settings
Online Client Portal
Mobile App – iPhone & Android
Tailored Plan
Change plans at any time
Month to month, no long-term contracts, cancel anytime
Customised recorded greetings
Email messages
Text messages
Additional contacts / team members / departments
Individual message settings and status for each contact
200 call minutes included per month
Local number included
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Expand nationally or regionally instantly with additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
24 x 7 Service
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Instantly update call handling settings
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Online Client Portal
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Mobile App – iPhone & Android
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Tailored Plan
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Change plans at any time
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Month to month, no long-term contracts, cancel anytime
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Customised recorded greetings
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Email messages
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
Text messages
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
Additional contacts / team members / departments
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
Individual message settings and status for each contact
VOICEMAIL TO EMAIL
VOICEMAIL TO EMAIL LITE
CALL DIVERT
200 call minutes included per month
VOICEMAIL TO EMAIL
COMPARE FEATURES
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CALL US NOW 1300 885 830
Business Phone Numbers

Elevate Your Business Communicaiton With A 1300,1800 or Local Phone Number

Elevate your business communication with 1300, 1800, and local numbers designed to project professionalism and accessibility. A 1300 number, also known as a local call number, allows your business to receive calls nationally at local call rates, making it an affordable and practical choice. Meanwhile, 1800 numbers provide a free calling option for your customers, encouraging inquiries and increasing approachability.

Both 1300 and 1800 numbers offer significant advantages. They give your business a national presence, regardless of your physical location, and are easy for customers to remember, boosting the likelihood of receiving calls. Additionally, they enhance your brand’s professionalism and foster trust among potential customers.

Using Virtual HQ to host your 1300 or 1800 number is a cost-effective solution that simplifies your communication needs. All of our call answering service plans include a free local number, ensuring your business can start with a professional presence right away. If you need additional numbers, such as 1300, 1800, or more local numbers, you can easily add them to your plan at any time.
FEATURES
Local number included with call answering service
Additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)
Instantly update call management settings
Online Client Portal
Mobile App – iPhone & Android
Change plans at any time
Month to month, no long-term contracts, cancel anytime

features

Local number included with call answering service

Additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)

Instantly update call management settings

Online Client Portal

Mobile App – iPhone & Android

Change plans at any time

Month to month, no long-term contracts, cancel anytime

COMPARE FEATURES
SIGN UP NOW
CALL US NOW 1300 885 830