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Expert Corporate Answering Services For Seamless Communication

Custom Solutions to Manage Your Calls Seamlessly - Ensuring No Missed Opportunities, Reliable Service, and Complete Data Security

Customised Call Management

Professional Client Engagement

24/7 Availability for Global Clients

These Companies Trust Virtual HQ To Answer Their Phones

Corporate Answering Service

Is Managing High Call Volumes Disrupting Your Corporate Productivity?

Struggling to balance a high volume of calls with maintaining productivity? Many corporate businesses face challenges in managing internal operations while keeping up with external communications, leading to missed opportunities and reduced client satisfaction. Over time, this can hinder your company’s growth and tarnish its reputation.

At Virtual HQ, we provide premium corporate answering services designed to meet your business needs. Our professional receptionists expertly handle calls, screen inquiries, and manage basic customer service tasks, ensuring smooth and reliable communication. Let us enhance your efficiency and strengthen client relationships while you focus on driving your company’s success.
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WHY Virtual HQ

Here Is Why Over 17,000 Companies Trust Virtual HQ To Answer Their Phones

Professional Business Call Management

We handle client and stakeholder calls with professionalism, enhancing your company's reputation and efficiency.

24/7 Global Availability

Never miss important calls, regardless of time zones. We're always here to assist your global clientele 24/7, 365 of the year.

Customised Call Screening

We filter calls based on your criteria, ensuring you're only interrupted for genuinely important matters.

Secure Information Handling

Our trained staff ensure sensitive corporate data is protected, maintaining confidentiality at all times.

Scalable Reception Solution

Easily adjust our support to suit your needs, making it easy to handle increased call volumes during your busiest periods.

Reliable Client Engagement

Enhance client relationships with timely responses and professional interactions that reflect your brand values.

Ready to Streamline Your Corporate Communications?

Boost your company's efficiency with our professional answering service. Start your free 7-day trial and experience seamless business communication.
24/7 Answering Service
Australian Receptionists
No Lock in contract
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TESTIMONIALS

What Our Clients Say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
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HOW IT WORKS

How Our Corporate Answering Service Works

Step 1

Free Trial

Experience our services with a 7-day free trial, risk-free.
Step 2

Activate

Sign up and activate your account in just a few minutes.
Step 3

Set Up

Provide your preferences so we can tailor our services.
Step 4

Divert

Redirect your phone lines to us for seamless call management.
Step 5

Upgrade

Adjust your service as your needs grow or change.
Step 1

Free Trial

Experience our services with a 7-day free trial, risk-free.
Step 2

Activate

Sign up and activate your account in just a few minutes.
Step 3

Set Up

Provide your preferences so we can tailor our services.
Step 4

Divert

Redirect your phone lines to us for seamless call management.
Step 5

Upgrade

Adjust your service as your needs grow or change.
about virtual hq

20 Years of Elevating Corporate Communication

Virtual HQ is proudly led by Mike and Emma Davison, a father-daughter team with over 20 years of experience. Mike’s background in business management and Emma’s expertise in advanced communication technologies have shaped our services to meet the unique demands of corporate clients. We specialise in maintaining a professional image, managing high call volumes, and streamlining complex scheduling needs.

Our team has supported countless Australian corporations in improving client relationships and operational efficiency through our premium virtual reception services. With Virtual HQ, corporate businesses can focus on their core objectives, confident that their communication is in capable hands.
Learn More About Virtual HQ

fAQs

Frequently Asked Questions About Our Corporate Answering Service
How can a virtual receptionist enhance our corporate image?
Our professional receptionists represent your company with courtesy and efficiency, enhancing your corporate image and ensuring no call goes unanswered.
Can you handle high call volumes for large corporations?
Yes, our team is equipped to manage high call volumes efficiently, ensuring every client is attended to without delay.
Will my calls always be answered in Australia?

The majority of calls are answered by our Australian team. Overflow support is provided by global offices to ensure fast response times.

 

Can your service integrate with our existing CRM system?
Absolutely. We can integrate with most popular CRM systems to ensure seamless information flow and efficient call management.
Is the service available after hours or on public holidays?

Yes, our receptionists are available 24/7, including weekends and public holidays, so your business is always accessible to clients.

See More FAQs

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Contact us

Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our corporate answering services, please call us on 1300 885 830.
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