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Never Miss A Call With Our Automated Answering Services

Virtual HQ’s automated receptionist services ensure every call is managed efficiently, directing customers to the right solution while saving you time.

Quick
Setup

24/7
Availability

Seamless
Intregration

These Companies Trust Virtual HQ

Automated Receptionist

Choose The Right Automated Answering Service For Your Business

Stay Connected Anywhere with Call Divert

Ensure you never miss an important call by redirecting incoming calls to the device of your choice. Perfect for on-the-go professionals.
Instant Setup: Get started quickly with easy activation.National Reach: Present a consistent number across Australia.24/7 Availability: tay reachable anytime, anywhere, with uninterrupted connectivityFlexible Options: Tailor call diversion settings to suit your business needs.
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Access Messages Easily with Voicemail to Email

Automatically convert voicemails into email attachments, allowing you to review and respond at your convenience.

Quick Notifications: Receive voicemails instantly via emailCentralised Management: Access all messages in one secure inboxMultiple Recipients: Forward voicemail emails to multiple team membersNationwide Access: Allow customers to reach you from anywhere in Australia.
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Call Divert

Stay Connected Anywhere with Call Divert

Ensure you never miss an important call by redirecting incoming calls to the device of your choice. Perfect for on-the-go professionals.
Instant Setup: Get started quickly with easy activation.National Reach: Present a consistent number across Australia.24/7 Availability: tay reachable anytime, anywhere, with uninterrupted connectivityFlexible Options: Tailor call diversion settings to suit your business needs.
LEARN MORE

Voicemail To Email

Access Messages Easily with Voicemail to Email

Automatically convert voicemails into email attachments, allowing you to review and respond at your convenience.
Quick Notifications: Receive voicemails instantly via emailCentralised Management: Access all messages in one secure inboxMultiple Recipients: Forward voicemail emails to multiple team membersNationwide Access: Allow customers to reach you from anywhere in Australia.
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WHY Virtual HQ

Discover Why Virtual HQ Leads The Way In Automated Answering Services

24/7 Availability

Keep your business reachable at all times with round-the-clock automated support, ensuring you never miss an important customer call.

Reliable Technology

Depend on advanced systems to ensure no call or message is ever missed, providing peace of mind and uninterrupted communication.

Cost Effective

Reduce costs while maintaining professional call handling with automated services, eliminating the need for additional staff or resources.

Scalable Options

Easily upgrade or customise your plan to match your business needs, allowing for flexibility as your company grows or changes.

Fast Activation

Set up your automated answering service quickly and start receiving calls instantly, with minimal disruption to your business operations.

Integrated Solutions

Connect services like call divert and voicemail to email for seamless communication, offering a complete solution to your call handling needs.
Pricing

Choose The Right Automated Plan For Your Business

Call Divert

$20
/month*

Includes:

Free local number
(numbers available anywhere in Australia)

Pay as you go

Diverted calls $0.20 per minute*

Month to month plan, cancel any time

* Plus GST

Call transfer to international dependent upon country, please ask for details

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Standard

$20
/month*

Includes:

200 minutes per month

Excess minutes $0.15 per minute*

Free local number

(numbers available anywhere in Australia)

All messages sent by email included

Month to month plan, cancel any time

* Plus GST

Lite

$5
/month*

Includes:

Pay as you go

Excess minutes $0.15 per minute*

Free local number

(numbers available anywhere in Australia)

All messages sent by email included

Month to month plan, cancel any time

* Plus GST

CALL DIVERT

Call Divert

$20
/month*

Includes:

Free local number
(numbers available anywhere in Australia)

Pay as you go

Diverted calls $0.20 per minute*

Month to month plan, cancel any time

* Plus GST

Call transfer to international dependent upon country, please ask for details

SIGN UP NOW
VOICEMAIL TO EMAIL

Standard

$20
/month*

Includes:

200 minutes per month

Excess minutes $0.15 per minute*

Free local number

(numbers available anywhere in Australia)

All messages sent by email included

Month to month plan, cancel any time

* Plus GST

Lite

$5
/month*

Includes:

Pay as you go

Excess minutes $0.15 per minute*

Free local number

(numbers available anywhere in Australia)

All messages sent by email included

Month to month plan, cancel any time

* Plus GST

*All prices are excluding GST and our Terms and Conditions
TESTIMONIALS

What Our Clients Say About Our Answering Services

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
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about virtual hq

20 Years Answeirng Calls For Austrlaian Businesses

Virtual HQ has been a leader in professional automated answering and receptionist services for over 20 years, founded by Mike Davison to meet the growing need for seamless and cost-effective communication solutions. Our advanced systems ensure every call is handled efficiently, helping businesses stay connected 24/7 without the need for additional staff.

Under the leadership of Mike and his daughter Emma, Virtual HQ has developed innovative automated services, including call divert and voicemail to email, to suit the diverse needs of Australian businesses. With a commitment to reliability and cutting-edge technology, we’ve become the trusted choice for automated communication solutions nationwide

Learn More About Virtual HQ

fAQs

Frequently Asked Questions About Our Automated Phone Answering Service
What is an automated answering service?
An automated answering service uses technology to handle incoming calls by providing pre-recorded messages and options for callers. It ensures your business remains accessible 24/7 without requiring live staff.
How does an automated receptionist work?

An automated receptionist greets callers with a recorded message and provides options, such as leaving a voicemail, being redirected, or accessing other services like call divert. This helps streamline communication and manage calls efficiently.

What are the benefits of an automated answering service?

Automated answering services ensure 24/7 availability, reduce costs by eliminating the need for additional staff, and integrate seamlessly with other services like call divert and voicemail to email for complete communication support.

Can I use an automated receptionist with other Virtual HQ services?

Yes, automated receptionist services can be integrated with call divert, voicemail to email, and other Virtual HQ solutions to provide a comprehensive communication system tailored to your needs.

Who is automated answering suitable for?
Automated answering is ideal for businesses that want to maintain professional communication without staffing a receptionist. It’s perfect for small businesses, remote teams, or companies looking for cost-effective 24/7 call handling.
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Contact us

Please fill in your details below, and we’ll get back to you as soon as possible. If your matter is urgent, please call us on 1300 885 830.
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