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Trust Our Australian Virtual Assistants For Seamless Call Answering

Provide callers with immediate service. Our Australian assistants can follow simple or complex scripts with ease - answering FAQ's, capturing information re product orders, submitting leads and handling payments 24/7 365 days of the year

Local
Expertise

Effortless
Operations

Outstanding
Experience

These Companies Trust Our Assistants

Virtual Assistant Services

Need Expert Help To Manage Your Business Tasks?

Balancing customer enquiries, administrative tasks, and daily operations can quickly become overwhelming. Many businesses struggle to maintain efficiency, resulting in missed opportunities, delayed responses, and mounting stress.

Virtual HQ offers professional virtual assistant services tailored to your business needs. Our Australian team is available 24/7 to handle tasks like call answering, lead capture, order processing, and payment handling. Whether you need ongoing support or short-term assistance, we ensure smooth operations, exceptional customer experiences, and more time for you to focus on growing your business.

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WHY Virtual HQ

Why Trust A Virtual HQ Assistant For Your Business

Australian Assistants

Your calls are always answered by experienced Australian virtual assistants who understand your market and represent your business professionally.

Personalised Approach

We tailor our approach to your business needs, using personalised scripts and workflows to ensure seamless integration into your daily operations.

24/7 Availability

Enjoy 24/7 round-the-clock support from our team of virtual assistants, ensuring that at all times your business stays connected and responsive to your customers.

Technology Integration

We integrate with your company's technology, CRMs, and other systems to ensure a smooth data flow and effortless task management.

Flexible Plans

No lock-in contracts or hidden fees-our month-to-month plans allow you to scale your services up or down as your business needs change during the year.

Focus On Growth

Delegate time-consuming tasks to our expert team, freeing you to focus on strategy, innovation, and growing your business.
PRICING

We Provide A Range Of Virtual Assistant Packages

My Assistant

$49
/month*

Includes:

Pay as you go

$2.99 per minute*

Initial setup from $50

Free local number

Free email messaging

Free voicemail to email

* Plus GST

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MOST POPULAR

My Assistant 20

$95
/month*

Includes:

20 minutes per month

Excess minutes $2.99 per minute*

Initial setup from $50

Free local number

Free email messaging

Free voicemail to email

* Plus GST

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My Assistant 50

$165
/month*

Includes:

50 minutes per month

Excess minutes $2.99 per minute*

Initial setup from $50

Free local number

Free email messaging

Free voicemail to email

* Plus GST

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For Larger Plans Click GET IN TOUCH Below

Ready To Put Virtual HQ To The Test?

Experience the difference Virtual HQ can make. Sign up for your free 7-day trial today and let Virtual HQ answer your calls
Australian Receptionists
No Lock in contract
24/7 Answering Service
Claim Your Free Trial
TESTIMONIALS

What Our Clients Say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
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HOW IT WORKS

5 Simple Steps To Streamline Your Operations

Step 1

Initiate

Put our answering to the test with a trial tailored to your needs
Step 2

Activate

Set up your account and start enjoying expert support
Step 3

Set Up

We tailor our service to align with your unique business needs
Step 4

Divert

Forrward your calls through to us and enjoy our service
Step 5

Upgrade

Easily scale your plan as your business grows  and demands increase.
about virtual hq

Trusted By Australian Businesses For Over 20 Years

For over 20 years, Virtual Headquarters has been a leader in professional call answering services, founded by Mike Davison to meet the growing demand for tailored communication solutions. Our mission is to enhance your business's image by ensuring every call is answered promptly and professionally.

Led by Mike and his daughter Emma, our team of highly skilled Australian receptionists is trained to handle the diverse needs of businesses across Australia. With a commitment to quality and personalised service, Virtual HQ allows you to focus on what matters most while we seamlessly manage your calls.

Learn More About Virtual HQ

fAQs

Frequently Asked Questions About Our Virtual Assistant Service
What tasks can Virtual HQ's virtual assistants handle for my business?
Our virtual assistants can manage a variety of tasks, including call answering, lead capture, order processing, payment handling, appointment scheduling, and updating your CRM or webforms.
Are your virtual assistants based in Australia?
Yes, all our virtual assistants are experienced professionals based in Australia, ensuring a true representation of your business and understanding of the local market.
Is there a minimum contract period for your services?

No, we offer flexible month-to-month subscriptions with no lock-in contracts or cancellation fees, allowing you to scale services up or down as your business needs change.

Can your virtual assistants integrate with my existing CRM or appointment scheduling software?
Absolutely. Our team is experienced in working with various CRMs and scheduling platforms, ensuring seamless integration and efficient workflow management
How quickly can I get started with Virtual HQ's virtual assistant services?
We offer a quick setup process, with the service tailored to your business needs, allowing you to experience within minutes if your set up is straight forward. Where scripts are more complex setup will be longer.
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INDUSTRIES

Some Of The Industires We Provide Virtual Asistants For

Allied Health

Enhance patient satisfaction by having our professional receptionists handle appointment bookings and enquiries, allowing you to focus on care.
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Contractors

Stay connected with clients by letting our virtual assistants manage your calls, capture leads, and process orders, so you can focus working on site.
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Corporate

Maintain a professional image with customised call answering, lead capture, and seamless integration into your CRM systems, ensuring optimal work processes.
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Dental

Ensure every patient call is answered promptly, with services including appointment scheduling and payment processing, ensuring an organised practice.
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Legal

Focus on your cases while our assistants handle client calls, schedule appointments, and manage payments, providing your clients with exceptional service
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Medical

Streamline your practice by entrusting our receptionists with patient communication, appointment bookings and answering FAQs.
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Property Management

Keep tenants and clients satisfied with our call answering services, including lead capture and payment processing
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Real Estate

Maximise property inquiries by having our assistants manage your calls, and answer questions re open houses/viewings, allowing you to focus on listings and sales.
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Small Business

Elevate your customer service with our comprehensive call handling, lead submission, and order processing, giving you more time to grow your business.
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