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Power Up Your Electrical Business With Our Expert Answering Services

Streamline Communication, Manage Job Inquiries, and Boost Efficiency with Expert Call Handling for Electrical Contractors

Professional Client Communication

Efficient Service Scheduling

24/7 Emergency Response

These Electricians Trust Virtual HQ To Answer Their Phones

Electrical Answering Service

Struggling To Manage Service Calls Whilst On Site? Let Us Help!

Many electricians face the challenge of balancing fieldwork with handling inquiries, often resulting in missed opportunities and dissatisfied customers. Over time, this can hinder your business growth and damage your reputation.

At Virtual HQ, we offer specialised answering services tailored for electrical businesses. Our professional receptionists can handle your calls, schedule appointments, and capture valuable leads, ensuring seamless communication. Let us help you improve client satisfaction, streamline operations, and grow your business, while you focus on delivering exceptional electrical work.
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WHY Virtual HQ

Why Electrical Contractors Choose Virtual HQ For Seamless Communication

Efficient Call Management

Our professional receptionists handle customer inquiries with accuracy and care, enhancing your reputation and ensuring no detail is missed.

24/7 Emergency Response

We follow your protocols to manage after-hours emergencies, providing prompt and reliable support (including information on call out fees) when your customers need it most.

Streamlined Appointment Scheduling

Seamlessly integrate our service with your calendar to manage service appointments and follow-ups efficiently, saving you time and effort.

Quote Request Handling

We capture detailed project inquiries, qualify potential leads, and deliver them directly to you, ensuring you can focus on your work without missing new opportunities.

Flexible Scaling for Seasons

Scale our services up or down to match your business needs during busy seasons or quieter periods, ensuring cost-effective flexibility.

Professional Business Image

Deliver a consistently professional image with reliable call handling that reflects your expertise and commitment to quality.

Ready To Power Up Your Electrical Business?

Never miss an urgent job with our electrician answering service. Start your free 7-day trial and keep your business switched on 24/7.
24/7 Answering Service
Australian Receptionists
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TESTIMONIALS

What Our Clients Say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
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HOW IT WORKS

How Our Electrical Answering Service Works

Step 1

Free Trial

Sign up for a 7-day free trial and see the benefits of professional call handling.
Step 2

Activate

Quickly activate your account and get ready to streamline your communication.
Step 3

Set Up

Provide us with your protocols and call instructions to ensure tailored service.
Step 4

Divert

Forward your calls to us, ensuring every client receives prompt attention.
Step 5

Upgrade

Adjust your service to match your workload during busy or quieter seasons.
Step 1

Free Trial

Sign up for a 7-day free trial and see the benefits of professional call handling.
Step 2

Activate

Quickly activate your account and get ready to streamline your communication.
Step 3

Set Up

Quickly activate your account and get ready to streamline your communication.
Step 4

Divert

Forward your calls to us, ensuring every client receives prompt attention.
Step 5

Upgrade

Adjust your service to match your workload during busy or quieter seasons.
about virtual hq

20 Years of Phone Answering For Electricians

Virtual HQ is proudly led by Mike and Emma Davison, a father-daughter team with over two decades of experience in professional call handling. Mike’s background in business management and Emma’s innovative approach to communication have shaped our services to meet the unique needs of electricians and electrical contractors.

Having supported electricians for over 2 decades, we have come to understand the fast-paced demands of your industry, where missed calls can mean missed opportunities. Our team has helped countless Australian electricians improve their client communication, manage job inquiries, and streamline operations. With Virtual HQ, you can focus on delivering quality work while we handle your communication needs professionally and efficiently.
Learn More About Virtual HQ

fAQs

Frequently Asked Questions About Our Electrical Answering Service
How does your electrical answering service work?

Our professional receptionists handle incoming calls, schedule appointments, and manage inquiries, ensuring your business stays connected while you focus on your work.

Can you handle after-hours or emergency calls?

Yes, we provide 24/7 support, including after-hours and weekends, following your protocols to prioritise and escalate urgent matters promptly.

 

Will my calls be answered by Australian receptionists?
Most calls are handled by our Australian team with overflow support from our global offices ensuring all calls are answered promptly, even during busy periods.
Can you manage quote requests from new clients?
Absolutely! We gather detailed information from potential clients, qualify leads, and pass them on to you for follow-up, saving you time and ensuring no opportunity is missed.
Is the service scalable during busy or slow periods?
Yes, our service is flexible and can be adjusted to match your business needs, whether it’s during peak seasons or quieter times.
See More FAQs

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Contact us

Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our electrical business answering services, please call us on 1300 885 830.
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