Virtual HQ is led by Mike and Emma Davison, a father-daughter team with more than two decades of experience in professional call handling. Mike’s expertise in business management and Emma’s background in health have shaped our services to meet the specific needs of medical practices.
We understand the challenges of managing patient calls, scheduling appointments, and ensuring sensitive information is handled securely. Our team has helped countless Australian medical practices improve patient satisfaction, streamline operations, and maintain compliance with privacy regulations. With Virtual HQ, you can focus on providing exceptional care, knowing that your patients’ communication needs are in trusted hands.
Our trained Australian receptionists handle incoming calls, manage patient inquiries, schedule appointments, and assist with basic billing questions, ensuring seamless communication for your practice.
