Professional Telephone Answering Services For Plumbers
Enhance customer satisfaction and streamline operations with our virtual receptionist service for plumbers. We answer your calls so you can focus on your customers.
These Plumbers Trust Virtual HQ To Answer Their Phones
Plumbing Answering Service
Missing Service Calls Whilst On The Job? Let us Help!
Balancing work and incoming calls can be a challenge for plumbers. Missed inquiries often lead to lost opportunities, frustrated customers, and a negative impact on your business reputation and growth.
Virtual HQ offers professional plumbing answering services tailored to your needs. Our skilled receptionists handle calls, book appointments, and manage emergency dispatches, ensuring no call goes unanswered. Let us enhance customer satisfaction and streamline your operations while you focus on delivering quality plumbing solutions.
We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
Experience our service risk-free with a no obligation 7 day free trial
Step 2
Activate
Quickly sign up and activate your account to get started.
Step 3
Set Up
Provide your protocols, call handling preferences, and scheduling needs
Step 4
Divert
Divert your phones to us for professional and reliable call management.
Step 5
Upgrade
Easily adjust your plan to match your workload during busy or slower periods.
Step 1
Free Trial
Experience our service risk-free with a no obligation 7 day free trial
Step 2
Activate
Quickly sign up and activate your account to get started.
Step 3
Set Up
Provide your protocols, call handling preferences, and scheduling needs
Step 4
Divert
Divert your phones to us for professional and reliable call management.
Step 5
Upgrade
Easily adjust your plan to match your workload during busy or slower periods.
about virtual hq
20 Years Of Answering The Phones For Plumbers
Virtual HQ is led by Mike and Emma Davison, a father-daughter team with over two decades of experience in professional call handling. Mike’s expertise in business management and Emma’s innovative approach to customer communication have shaped our services to meet the unique needs of plumbing businesses.
We understand the challenges of managing emergency calls, scheduling service appointments, and maintaining customer satisfaction while on the job. Our team has helped countless Australian plumbers streamline operations, enhance customer relationships, and grow their businesses. With Virtual HQ, you can focus on delivering quality plumbing solutions while we take care of your communication needs with professionalism and reliability.
Frequently Asked Questions About Our Plumbing Answering Service
How does your plumbing answering service work?
Our professional receptionists handle calls, schedule appointments, manage inquiries, and dispatch urgent service requests, ensuring seamless communication for your business.
Can you handle after-hours emergency calls?
Yes, we provide 24/7 support, including weekends and public holidays, following your protocols to ensure prompt action for emergency situations.
Will my calls be answered by Australian receptionists?
Most calls are handled by our Australian team with our overflow support made available during peak periods to maintain fast response times.
Can you assist with quote requests?
Absolutely! We gather essential details from customers, helping you streamline your quoting process and respond quickly to potential jobs.
Is the service scalable for busy periods?
Yes, our flexible plans allow you to increase support during peak seasons or adjust during quieter times as needed.
Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our plumbing business answering services, please call us on 1300 885 830.
We provide premium virtual office and phone answering services across Australia, projecting a professional image to your customers while driving efficiencies and cost savings by ensuring you only pay for what you need
Contact
Virtual HQ Level 14, 275 Alfred Street North Sydney, NSW 2060
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