Drive Growth For Your Real Estate Agency With A Professional Answering Service
Enhance client satisfaction and capture more leads with our real estate virtual receptionist service. We manage your calls so you can focus on closing deals and growing your listings
These Real Estate Agencies Trust Virtual HQ To Answer Their Phones
Real Estate Answering Service
Are Missed Calls Costing Your Agency? Let Us Help!
Managing client calls while showing properties or closing deals can be challenging. Many real estate agents miss important inquiries during busy periods, leading to lost sales opportunities and missed listings. Over time, this can harm your agency’s reputation and growth in a competitive market.
Virtual HQ provides answering services tailored to your agency’s needs. Our professional receptionists manage calls, capture leads, and schedule property viewings, ensuring you never miss an opportunity to secure a sale or listing. Focus on building relationships and selling properties while we enhance your efficiency and support your growth.
We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
Experience our service risk-free with a no obligation 7 day trial.
Step 2
Activate
Activate your account to streamline your agency's answering process.
Step 3
Set Up
Provide your preferences, call protocols and scheduling needs.
Step 4
Divert
Forward your phones to our receptionists, so that we can start answering your calls.
Step 5
Upgrade
Easily scale your plan to match your workload or seasonal demands.
Step 1
Free Trial
Experience our service risk-free with a no obligation 7 day trial
Step 2
Activate
Quickly set up and activate your account to streamline comms
Step 3
Set Up
Provide your preferences, call protocols and scheduling needs
Step 4
Divert
Forward your phones to our receptionists, so that we can start answering for you
Step 5
Upgrade
Easily scale your plan to match your workload or seasonal demands
about virtual hq
20 Years Of Supporting Real Estate Agencies
Virtual HQ is proudly led by Mike and Emma Davison, a father-daughter team with more than two decades of experience in professional call handling. Mike’s expertise in business management and Emma’s innovative approach to communication solutions have shaped our services to meet the unique demands of real estate agencies.
We understand the challenges of managing client calls, capturing leads, and scheduling property viewings while juggling showings and closings. Our team has helped countless Australian real estate professionals enhance client relationships, secure more listings, and streamline their operations. With Virtual HQ, you can focus on building your business while we handle your communication needs with precision and care.
Frequently Asked Questions About Our Real Estate Answering Service
How does your real estate answering service work?
Our professional receptionists handle client calls, capture leads, schedule property viewings, and assist with inquiries, ensuring seamless communication for your agency.
Can you handle after-hours and weekend calls?
Yes, we provide 24/7 support, including weekends and public holidays, so you never miss an important client inquiry or opportunity.
Will my calls always be answered by Australian receptionists?
Most calls are handled by our Australian team, with global support available during peak periods to ensure no call is missed.
Can you assist with lead qualification?
Absolutely! We gather essential information from potential clients, helping you prioritise high-value leads and grow your business.
Is the service scalable for busy seasons or agency growth?
Yes, our flexible plans allow you to scale support during peak periods or as your agency expands, ensuring consistent service at every stage.
Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our real estate answering services, please call us on 1300 885 830.
We provide premium virtual office and phone answering services across Australia, projecting a professional image to your customers while driving efficiencies and cost savings by ensuring you only pay for what you need
Contact
Virtual HQ Level 14, 275 Alfred Street North Sydney, NSW 2060
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